HSLU — Hochschule Luzern Linkfloyd

ChatGPT Ads Effectiveness — Mockup Study

⏰ Estimated completion time: 10–12 min

Welcome & Introduction

This survey is conducted by Linkfloyd – Web will rock you in collaboration with the Institute of Financial Services Zug (IFZ), Lucerne University of Applied Sciences and Arts (HSLU) as part of a research project on the effectiveness of advertising formats in AI-based chat environments.

The goal of this study is to explore how users perceive and respond to different advertising formats within ChatGPT — a topic that has not yet been systematically studied. Your responses will contribute to the development of evidence-based recommendations for advertisers, agencies, and platform users alike.

🔒 Participation is voluntary and anonymous. No personal or sensitive data will be stored.
Approximately 10–12 minutes to complete

If you have any questions about this study, please do not hesitate to contact us:

Thank you for taking the time to participate. Your input is greatly valued.

Note to participants: We will show you four different versions of what advertising in ChatGPT could look like. These mockups are prototypes — not a live product. Please evaluate each version immediately after viewing it.
How often do you use ChatGPT or similar AI chatbots?
Please select an answer to continue.
Advertising in digital platforms is generally acceptable.
Strongly disagreeStrongly agree
Please select a value to continue.
In general, advertising provides useful information.
Strongly disagreeStrongly agree
Please select a value to continue.
How would you rate your overall familiarity with AI tools and systems?
Not familiar at allVery familiar
Please select a value to continue.
What do you mainly use ChatGPT for?
Multiple answers possible.
Please select at least one answer.
Which ChatGPT plan do you mainly use as your primary subscription?
Please select an answer to continue.
How long have you been using ChatGPT or similar AI chatbots?
Please select an answer to continue.
Have you ever received a product recommendation from ChatGPT and then researched or purchased that product?
Please select an answer to continue.
Which format would most likely lead you to click on the ad?
Please select an answer to continue.
Which format would most strongly undermine your trust in ChatGPT?
Please select an answer to continue.
How strongly do you agree with the following statements?
1 = strongly disagree  ·  5 = strongly agree
12345
Advertising in ChatGPT is fundamentally unacceptable, regardless of format.
If advertising is clearly labelled, it can be acceptable in ChatGPT.
I would use ChatGPT less frequently if it contained advertising.
I am currently completing this survey and reading each question carefully. Please select option 2 to confirm.
I would be willing to pay a monthly fee to use ChatGPT ad-free.
Please answer all statements to continue.
What is the single most important factor that would make advertising in ChatGPT acceptable to you?
Open answer — optional.
Your age:
Please select an answer to continue.
Your gender:
Please select an answer to continue.
Your country of residence:
Please select an answer to continue.
Your professional background:
Please select an answer to continue.
HSLU — Hochschule LuzernLinkfloyd
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Thank you for your participation!

Your responses contribute to developing evidence-based recommendations for advertisers and users alike.

Linkfloyd & Institute of Financial Services Zug (IFZ)
Lucerne University of Applied Sciences and Arts
HSLU — Hochschule LuzernLinkfloyd
🙏

Thank you for your interest.

This study is designed for active ChatGPT users. Since you indicated that you do not currently use ChatGPT or similar AI chatbots, you do not meet the eligibility criteria for this survey.

We appreciate your time and willingness to participate.

Linkfloyd & Institute of Financial Services Zug (IFZ)
Lucerne University of Applied Sciences and Arts